Transport and Payment
For the transport of goods, we use the transport companies GEIS and DPD, which deliver shipments on working days from 8:00 a.m. to 5:00 p.m. The prices listed below apply to transport within the territory of the Czech Republic. For orders over CZK 20,000 including VAT, shipping is free throughout the Czech Republic.
We normally ship goods in stock within 24 hours of placing the order when paying by cash on delivery (on working days), or within 24 hours of crediting the payment to the account in the case of payment by bank transfer (on working days). Delivery will usually take place within 3 working days (max. 5 working days depending on the workload of the transport company).
We send large shipments on pallets via the GEIS shipping company.
The shipping price is calculated based on the value of the order:
- up to 19,999 CZK = 450 CZK
- over 20,000 CZK = free shipping
- shipping to Slovakia = 2,500 CZK (payment by order only)
How does the pallet transport work?
- We will send you an SMS while we prepare the goods for shipment.
- Once we hand over the goods to the shipping company, you will receive an email with a link to track your package and an invoice. The shipping company will also send you an SMS with the acknowledgement of receipt.
- The shipping company usually delivers the goods within 1-2 working days after dispatch. You can find where your parcel is on the tracking orders webpage.
- Information on the delivery time will be provided by phone on the delivery day. The courier will contact you no more than 2 hours before the shipment is delivered.
- The shipment will be delivered behind the customer's first door – on the condition that it is accessible with a sit-on low pallet truck. In other cases, the place of delivery is at the edge of the vehicle (tail lift). Caution: it is not possible to use a payment card when paying on delivery.
Transport with home delivery and assembly
Are you interested in home delivery or professional assembly of your new furniture? Our team of experienced assemblers will take care of it. Just fill out a non-binding inquiry and we will immediately send you a price offer. -> more information
We offer the possibility of free personal collection at the warehouse in Višňová u Příbrami.
- Višňová u Příbrami: Višňová 207, 262 61 Višňová
Depending on the type of transport chosen, we offer several payment options. We charge fees for "cash on delivery" payment.
- GEIS - by order, cash on delivery (payment possible only in cash) - 70 CZK
- Personal collection - by order, at the cash register (cash, payment card)
By law, we provide a two-year warranty, more detailed information can be found in the terms and conditions.